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Job Locations US-FL-Clearwater
Through the combination of marketing and sales efforts, the Director of Sales and Marketing is responsible for generating and managing leads to qualify prospects and move them through the move in process for the purpose of achieving budgeted occupancy targets. With assistance, develop the property’s marketing, public relations and advertising programs to develop a growing base of referral sources, and to promote the programs provided by the property. Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects by spending the majority of the workweek marketing and selling outside of the community. Maintain a working knowledge of the local market trends and competitors to assist in development of sales and marketing strategies and action plans. ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES- Develop an organized marketing and sales approach to effectively move prospects through the sales process to achieve budgeted occupancy targets.- Responsible for maintaining budgeted occupancy by both generating the number of qualified inquiries, referrals, tours, and then effectively closing the sale.- Utilizing company sales methods, achieve targeted closing ratios through effective information gathering and presenting valid value-based options that “make sense” to the lead.- Receive and/or respond to all incoming calls for inquiries. Follow-up with the inquiries via effective telephone calls, cards/letters, mailing of marketing information and other means in an effort to meet budgeted occupancy. Enter all available information in marketing database.- Keep referral, mailing list and customer information up-to-date. Identify, build and develop an effective network of community and professional sources for potential resident referrals and establish relationships that assure continuing opportunities for the property through spending the majority of the workweek out of the property engaged in these activities.- Achieve and maintain required number of marketing contacts per week. Maintain outside referral database of qualified contacts.- Develop active referral base within the community by making personal visits and sponsoring networking functions at the property. Accurately represent the community, its services and pricing structure in all interactions.- Monitor condition of all model rooms and respite rooms daily. Ensure that all rooms are ready for tour activity. In conjunction with Executive Director, furnish, decorate and appoint model and respite rooms.- Conduct morning walk-through of community to ensure readiness for property tours. Ensure all common areas needing attention are addressed at the beginning of each day, prior to any tour activity.- Complete the marketing report weekly and provide completed report to the Executive Director.- Meet with the Executive Director daily to report on census, move ins, discharges, transfers, deposits, inquiries, and tours. Maintain model room and rent-ready room availability list.- Attend all appropriate networking functions in the area.- Ensure lead database is up-to-date and accurate. Complete input of all required information (leads and activity) timely and accurately.- Ability to measure success rates of referral contacts by establishing systems for tracking referral sources and requests for information by callers and walk-in visitors.- Assist with the processing of all required information necessary to complete a successful move-in, as requested- Work with the Executive Director and Home Office team to establish a creative marketing and advertising plan for the property, seek advertising resources, and coordinate public relations efforts.- Develop and complete a Competitive Market Analysis at least twice a year or as directed to do so by the Executive Director.- At the direction of the Executive Director, collaborate with the Home Office team to develop brochures, public service announcements and other promotional advertising for local and regional audiences.- Perform day-to-day clerical work connected with the position.- Ensure knowledge base remains current regarding aging, assisted living and dementia-specific care through continuing education.- Assist with the setting-up and tearing down of special events. Encourage teamwork through cooperative interactions with co-workers and other departments.- Support a positive and professional image through actions and dress.- Maintain a safe and secure environment for all team members, residents and guests, following established safety standards.- Perform other duties consistent with position as assigned by the Executive Director.
ID
2021-1621
Category
Sales
Job Locations US-FL-Clearwater
General Summary:Responisble for assisting the Director of Engagement in planning, scheduling and coordinating meaningful activities appropriate to the needs and interests of residents and conducive to their physical, mental and social well-being. Help to ensure the activity programs are appropriately presented by team members.  Job Functions:- Plan, coordinates, and implements the resident’s activities to meet physical, spiritual, emotional, intellectual, and social needs as defined by the Montessori Method.- Work closely with the Department Heads to coordinate space, equipment, food, and transportation for planned events and activities.- Maintain a safe activities program, including driving, events, space, planning, mobility.- Act as a liaison between residents and the Administrator, RN, or the Resident Care Coordinator.- Responsible for the smooth, efficient, and positive operation of planned events.- Responsible for resident satisfaction and retention through the development of appropriate and timely activities that meet the needs of the Resident population.- Evaluate the capabilities, needs, and interests of new Residents and periodically of each resident.- Decorate the common areas appropriately for the time and season.- Maintain and work within the department budget.- Work cooperatively with other employees, management, residents, and their families.- Maintain a positive attitude in all aspects of your day to day activities, and represent the organization in a positive light during all events.- Complete other tasks assigned by the Administrator.- participate in on-site training as requested.- Assist as needed with marketing events- Become a full participant in the success of the organization through customer services, promotion and recruitment of new residents.
ID
2021-1619
Category
Other
Job Locations US-FL-Clearwater
The Cook provides full-scope, hands on production cooking in a community Culinary program. This person is responsible for maintaining a superior level of quality service, and cleanliness at all times.  The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position. - Exemplify at all times community standards of cleanliness, sanitation and operational organization.- Responsible for adhering to food quality, appearance and presentation standards at all times. - Produce and serve menu cycle programs that are compliant with required Nutritional/Dietary criteria as required by local regulations and correctly prepare diets provided per policy and procedure. - Exhibit cooking standards of speed, accuracy, and efficiency. - Demonstrate knowledge in all areas of cooking preparation  and production. - Visit residents periodically to evaluate food service such as quality, quantity, temperature, and appearance; and conducts evaluations to make revisions in operations / procedures to promote improved food service. - Embrace a culture of hospitality! All team members are expected, as a condition of employment to practice excellent customer service in all interactions with residents, guests, and coworkers. - Plan, prepare, present and deliver all meals served within the property. - Maintain a sanitary work environment and conform to all local codes and policies regarding proper storage, handling and serving of food. - Inspect food storage rooms, utility/janitorial closets, etc., for upkeep and supply control. - Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc., to assure control of equipment and supplies. - Maintain a clean and orderly dining room(s). - Obtain and maintain Serv Safe/Food Handler’s Permit. - As applicable, process diet changes and new diets received and cooperate in the therapeutic and regular diet plans and menus to assure they are in compliance with the physician’s orders. - Plan and prepare food items for activities, marketing and special events, as requested. - Display tact and friendliness when dealing with residents, families and visitors. - Encourage teamwork through cooperative interactions with co-workers and other departments. - Support a positive and professional image through actions and dress. - Performs other duties consistent with the position as assigned by the Director of Culinary Experience. 
ID
2021-1597
Category
Culinary/Dishwashers
Job Locations US-FL-Clearwater
The Cook provides full-scope, hands on production cooking in a community Culinary program. This person is responsible for maintaining a superior level of quality service, and cleanliness at all times.  The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position. - Exemplify at all times community standards of cleanliness, sanitation and operational organization.- Responsible for adhering to food quality, appearance and presentation standards at all times. - Produce and serve menu cycle programs that are compliant with required Nutritional/Dietary criteria as required by local regulations and correctly prepare diets provided per policy and procedure. - Exhibit cooking standards of speed, accuracy, and efficiency. - Demonstrate knowledge in all areas of cooking preparation  and production. - Visit residents periodically to evaluate food service such as quality, quantity, temperature, and appearance; and conducts evaluations to make revisions in operations / procedures to promote improved food service. - Embrace a culture of hospitality! All team members are expected, as a condition of employment to practice excellent customer service in all interactions with residents, guests, and coworkers. - Plan, prepare, present and deliver all meals served within the property. - Maintain a sanitary work environment and conform to all local codes and policies regarding proper storage, handling and serving of food. - Inspect food storage rooms, utility/janitorial closets, etc., for upkeep and supply control. - Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc., to assure control of equipment and supplies. - Maintain a clean and orderly dining room(s). - Obtain and maintain Serv Safe/Food Handler’s Permit. - As applicable, process diet changes and new diets received and cooperate in the therapeutic and regular diet plans and menus to assure they are in compliance with the physician’s orders. - Plan and prepare food items for activities, marketing and special events, as requested. - Display tact and friendliness when dealing with residents, families and visitors. - Encourage teamwork through cooperative interactions with co-workers and other departments. - Support a positive and professional image through actions and dress. - Performs other duties consistent with the position as assigned by the Director of Culinary Experience. 
ID
2021-1572
Category
Culinary/Dishwashers
Job Locations US-FL-Clearwater
The Concierge will create a memorable first impression by greeting and assisting visitors, families, residents; answering telephone, providing information and taking messages as required; opening and distributing mail; type file, stuff envelopes, and handle correspondence, as well as other duties specified by the Director of Community Development.  The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.  - Greet visitors and family members and provide non-confidential information requested - Answer the telephone promptly using the appropriate greeting for the community - Sorting mail and distributing to appropriate departments - Type and file correspondence and other information forms and materials - Adhere to and interpret resident’s rights - Adhere to and interpret the personnel policies - Use of computers, calculators, copy machines, postage machines, etc - Express concern and compassion for residents and families - Escort people, if necessary, to resident’s suites and other areas - Keep referral, mailing list and customer information up-to-date.  - Assist with data input to appropriate databases. - Assist with the processing of all required information necessary to complete a successful move-in, as requested. - Perform day-to-day clerical work connected with the position. - Ensure knowledge base remains current regarding aging, assisted living and dementia-specific care through continuing education. - Assist with the setting-up and tearing down of special events. Encourage teamwork through cooperative interactions with co-workers and other departments. - Support a positive and professional image through actions and dress. - Maintain a safe and secure environment for all team members, residents and guests, following established safety standards. - Perform other duties consistent with position as assigned by the Director of Community Development. 
ID
2021-1571
Category
Administrative/Clerical
Job Locations US-FL-Clearwater
Position Summary:- Serve resident meals in a timely manner and reset tables for next meal.- Serve room trays as needed for meals.- Exemplify at all times Community standards of cleanliness, sanitation and organization.Responsible for adhering to food quality, appearance and presentation standards at all times.- Exhibit dining room appearance and presentation standards at all times.- Exemplify community standards of fully staffed, operational, and stocked dining room.- Exhibit serving standards of speed, accuracy, and efficiency.- Knowledge in areas of serving, preparation and shift organization.- Set tables and maintains work stations in proper order. Take orders, provide service and requested items both graciously and courteously. Answer pertinent questions about menu items.- Clear dishes from tables during and after meal service, assist with dish washing.- Serve customers using proper serving etiquette and promote an inviting dining atmosphere.- Knowledge of diets provided and served correctly per policy and procedure.- The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to uphold our culture expectations in all interactions with residents, fellow employees, and guests.
ID
2021-1565
Category
Customer Service/Support
Job Locations US-FL-Clearwater
General Summary:Responsible for assisting Residents in their daily living routines. Duties are performed under the indirect supervision of the Nurse or Supervisor, with established procedures and guidelines. Errors in accuracy, judgment, and level of professionalism affect the safe, smooth and efficient operation of the department, ultimately impacting residents, their families, management and co-worker's trust levels. Essential Functions/Major ResponsibilitiesResponsible for the “Assisted Daily Living” duties and functions that allow the Residents to be clean and comfortable. i.e., transferring, mobility, bathing, changing briefs, peri-care, toileting, oral hygiene, grooming, dressing, changing bed linens, etc. Physically ensures the Residents get to appointments such as salons, transportation, activities, and meals, including pushing wheelchairs, following closely behind walkers, keeping track of and responding to schedules.Responsible for the Residents under their care & recording communications for co-workers, shift summaries and care notes. 
ID
2021-1564
Category
Caregivers
Job Locations US-FL-Clearwater
General Summary:Responsible for assisting Residents in their daily living routines. Duties are performed under the indirect supervision of the Nurse or Supervisor, with established procedures and guidelines. Errors in accuracy, judgment, and level of professionalism affect the safe, smooth and efficient operation of the department, ultimately impacting residents, their families, management and co-worker's trust levels. Essential Functions/Major ResponsibilitiesResponsible for the “Assisted Daily Living” duties and functions that allow the Residents to be clean and comfortable. i.e., transferring, mobility, bathing, changing briefs, peri-care, toileting, oral hygiene, grooming, dressing, changing bed linens, etc. Physically ensures the Residents get to appointments such as salons, transportation, activities, and meals, including pushing wheelchairs, following closely behind walkers, keeping track of and responding to schedules.Responsible for the Residents under their care & recording communications for co-workers, shift summaries and care notes. 
ID
2021-1561
Category
Caregivers
Job Locations US-FL-Clearwater
General Summary:Responsible for assisting Residents in their daily living routines. Duties are performed under the indirect supervision of the Nurse or Supervisor, with established procedures and guidelines. Errors in accuracy, judgment, and level of professionalism affect the safe, smooth and efficient operation of the department, ultimately impacting residents, their families, management and co-worker's trust levels. Essential Functions/Major ResponsibilitiesResponsible for the “Assisted Daily Living” duties and functions that allow the Residents to be clean and comfortable. i.e., transferring, mobility, bathing, changing briefs, peri-care, toileting, oral hygiene, grooming, dressing, changing bed linens, etc. Physically ensures the Residents get to appointments such as salons, transportation, activities, and meals, including pushing wheelchairs, following closely behind walkers, keeping track of and responding to schedules.Responsible for the Residents under their care & recording communications for co-workers, shift summaries and care notes. 
ID
2021-1553
Category
Caregivers